Install and update

On first use, choose Windows or macOS and download the matching T-Agent Work package. After installation, confirm that the home screen and a new conversation open normally.

Start installing

WindowsmacOS

Check after installation

1. Open T-Agent Work and confirm that the home screen loads and that you can create a new conversation.
2. If the system asks for folder, notification, or supporting-access permissions, grant only what the current work requires. You can approve file access later when a task needs it.
3. If your organization requires an account, continue to Login and account to confirm the service domain, account, and active user.

Update later

• When an in-app update appears, follow the prompt and restart T-Agent Work after installation.
• If no prompt appears or the automatic update does not finish, download the latest package from the official release page and install it again.
• Before updating or moving to another computer, back up important workspaces and deliverables. After updating, confirm that your regular projects and folders are still accessible.

If something goes wrong

• The installer does not download: Check the network, reopen the official release page, and select the package for the current system.
• The installer does not open or stops during setup: Record the operating system version, installer filename, and error message. Send them with a screenshot to your organization administrator or support contact.
• The app opens but sign-in fails: Go to Login and account and check the service domain and account first.
• A task cannot read files or use the browser: Check system permissions and the relevant plugin configuration. You do not need to reinstall T-Agent Work.