TYAIO LEGAL

Policies and terms

Learn how we provide our services, protect data and support your choices when using Tyaio products.

Tyaio Privacy Policy

Last Updated: 2026

Tyaio (hereinafter referred to as "the Platform" or "we") is committed to protecting users' personal information and data security. This Privacy Policy explains how we collect, use, store, and protect your information when you visit the Tyaio website or use our products and services.

This policy applies to all users of Tyaio services, including but not limited to: Tourism product suppliers, B2B distributors, OTA partners, Operators and agents, Website visitors. By using this Platform, you agree to this Privacy Policy.

1. Information We Collect

When you use Tyaio services, we may collect the following types of information:

1.1 Account Information

When you register or use platform services, we may collect:

  • Company name
  • Contact person name
  • Email address
  • Phone number
  • Login credentials
  • Enterprise qualification information

1.2 Business Data

To provide tourism distribution management services, we may process the following data:

  • Product information
  • Inventory data
  • Order information
  • Pricing and promotional data
  • Settlement information

This data is primarily submitted actively by platform users.

1.3 Technical Information

When you visit the website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Access time
  • Cookie data
  • Page visit records

1.4 Third-Party Data

When the platform connects with OTAs or other channels, we may receive from third-party systems:

  • Order information
  • API data
  • Channel inventory data

2. How We Use Your Information

The information we collect will be used for the following purposes:

  • Providing tourism distribution platform services
  • Processing orders and inventory management
  • Maintaining platform security and stability
  • Improving product and user experience
  • Providing customer support
  • Conducting platform data analysis
  • Complying with legal and regulatory requirements

We do not sell users' personal data.

3. Information Sharing

3.1 Business Partners

To complete orders or provide services, we may share necessary information with the following entities:

  • OTA platforms
  • API partners
  • Payment service providers
  • Cloud service providers

3.2 Legal Requirements

When required by law or regulatory authorities, we may disclose necessary data.

3.3 Corporate Restructuring

In the event of a merger, asset sale, or restructuring, data may be transferred as part of the assets.

4. Data Storage and Security

Tyaio takes reasonable technical and administrative measures to protect user data, including:

  • Data encryption
  • Access control
  • Security monitoring systems
  • Regular security audits

However, internet transmission cannot guarantee 100% security.

5. Cookies and Tracking Technologies

The Tyaio website may use Cookies for:

  • User login status
  • Website traffic analysis
  • Enhancing user experience

Users can manage Cookies in their browser settings.

6. Data Retention

We retain data only for the time necessary to fulfill the purposes described in this policy, or within the period required by law.

7. User Rights

Under applicable law, users may have the following rights:

  • Access personal data
  • Correct inaccurate data
  • Delete data
  • Restrict or object to data processing
  • Data portability

To exercise these rights, please contact platform support.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites.

9. Policy Updates

Tyaio may update this privacy policy from time to time. Updated versions will be published on the website.

10. Contact Us

If you have any questions about this privacy policy, please contact:
Email: support@tyaio.com
Company: TYAIO TECHNOLOGY LIMITED