TMS · Tour Management System

Run travel ticket sales and fulfillment in one system

Manage products, pricing, inventory, channel orders, redemption and settlement without fragmented tools and spreadsheets.

See the workflow
TMS tourist management workspace

One connected flow from product setup to settlement

Every stage works from the same product, inventory and order data, reducing re-entry and gaps.

Prepare products

Maintain ticket types, packages, rules, languages and traveler details.

Set price and inventory

Control pricing, allocation and availability by date, market and channel.

Connect channels

Distribute to OTAs, resellers, mini programs and direct sites.

Handle orders

See payment, ticketing, refund and amendment status in one place.

Fulfill and redeem

Track vouchers, redemption and exceptions through completion.

Settle and review

Review revenue, refunds and settlement by product, channel and period.

A clear place for the work your team handles every day

Your team sees the operating flow, not a collection of disconnected features.

Products, pricing and channels start from one source

Maintain content, sales rules, pricing and inventory centrally, then distribute according to each channel's requirements.

  • Multilingual products and ticket types
  • Dated pricing and allocation
  • Channel distribution and status
Products, pricing and channels start from one source

When an order arrives, the next action is clear

Bring orders, payments, ticketing, redemption and refunds together so exceptions reach the right person early.

  • Unified channel orders
  • Ticketing, redemption and refunds
  • Exception diagnosis and follow-up
When an order arrives, the next action is clear

The key parts of ticketing operations

Organized around the real relationship between sales, fulfillment and settlement.

Product center

Manage ticket types and rules for attractions, activities, transport and bundles.

Price and inventory

Configure dated pricing, availability, allocations and stop-sell rules.

Channel connectivity

Connect OTAs, B2B distribution, mini programs and direct channels.

Order fulfillment

Handle orders, ticketing, changes, refunds, redemption and exceptions.

Finance and settlement

Review receivables, payables, channel statements and product performance.

Access and records

Control access by role and keep a clear history of business actions.

Each role sees the work it needs to complete

Reduce chat handoffs and spreadsheet passing so issues reach the right owner sooner.

Product and operations

Maintain products, price, inventory and channel status and adjust sales plans.

Orders and service

Follow ticketing, redemption, refunds and exceptions across travelers and channels.

Management and finance

See sales, fulfillment and settlement outcomes and act on risks and opportunities.

Connect current channels and business systems

Add connections progressively without forcing the team to replace every workflow at once.

OTA and B2B distribution networksWeChat mini programs and direct sitesOpen APIs and existing business systems

Want to improve marketing and operations as well?

Tyaio T-Agent works with this business data to create content, analyze performance and execute daily operations.

Explore AI operations

See how the ticketing flow fits your business

Tell us about your products, sales channels and fulfillment. We will demo the relevant workflow.